Privacy Policy

Privacy & Confidentiality

Cape Breton Art Therapy is committed to protecting the privacy and confidentiality of personal health information in accordance with Nova Scotia’s Personal Health Information Act (PHIA) and applicable professional standards.

Information I collect and use

I collect information needed to provide and manage your care, including contact information, relevant personal and health information, session notes, treatment information, and billing or funding information where applicable.

This information is used to provide care, communicate with you, manage appointments and billing, and meet legal, regulatory, and professional requirements. Your information is not sold or used for marketing.

Confidentiality

Information shared in therapy is confidential, except where disclosure is permitted or required by law. This may include situations involving serious safety concerns, child protection, legal requirements, or professional and regulatory obligations.

I generally obtain your consent before sharing your information with other professionals, family members, schools, insurers, or other organizations.

Your records

You have the right to request access to your personal health information and to request correction of information that you believe is inaccurate or incomplete, subject to the provisions of PHIA.

Privacy contact

If you have questions or concerns about the privacy of your information, please contact:

Ryan Robson, RCAT, RCT
Cape Breton Art Therapy
Eltuek Arts Centre
Sydney, Nova Scotia
capebretonarttherapy@gmail.com

If you are not satisfied with how a privacy concern has been addressed, you may contact the Office of the Information and Privacy Commissioner for Nova Scotia.

Professional standards and complaints

Cape Breton Art Therapy is regulated by the Nova Scotia College of Counselling Therapists (NSCCT). Information about the NSCCT complaints process is available through the College.

Ryan Robson is also a member of the Canadian Art Therapy Association (CATA) and follows its professional standards and code of ethics. CATA members may be subject to CATA’s ethics complaint process.